Skechers Shoes Premature Sole Openings Defect
On November 27, 2023, I purchased a pair of shoes for daily use with order number 1676488 from https://www.skechers.com. Unfortunately, within two months, the soles of the shoes developed openings. I sent the product to the company for inspection with request number 1-324022. After the examination, I received a message stating that they could not find any manufacturing defects, and they plan to return the product to me. I find it astonishing that, despite the occurrence of sole openings within just two months, especially for outdoor shoes with a sole from a reputed company, they claim there is no manufacturing defect. I am truly disappointed that a brand like this would resort to such excuses. It's regrettable that I recommended this brand to people in my close circle. I won't be doing so anymore.
Dear Customer, Thank you for taking the time to bring this matter to our attention. We have initiated our investigations regarding the issue and will contact you within the day. Skechers Customer Communication Center
They called from Customer Service. I don't want to say anything to the people there either. They just drive a person crazy. Send my shoes. I will apply to the Consumer Arbitration Committee.
