Skechers Shoe Warranty Woes

I bought a pair of Skechers shoes, and the left side split after only two months. When I sent it in for warranty, they claimed it was due to a user error. How can a shoe split open after only two months? I'd like to learn more about your testing procedures and the criteria you use during warranty evaluations. I've previously dealt with other brands' warranty processes, and I'm intrigued. Please ensure that your tests are in accordance with your stated warranty conditions. Front strap splits, nubuck leather cracking, detachment between upper and sole, paint cracking on sole strips, adhesive-related sole issues, manufacturing variations in height between shoe pairs, non-functioning lights in light-up models, charging issues, stitch ruptures, lace clip breakages, sole openings, and accessory detachment on shoes and sandals are all covered under your warranty policy on your website. Given these circumstances, rest assured that if a refund or replacement is not provided, I will exercise all of my legal rights, including the Consumer Arbitration Board.