I Face Severe Skin Damage After Using Sinoz Face Wash Just a Few Times

I recently purchased the Sinoz Face Wash Gel, and despite using it only a few times, my skin suffered a serious reaction. Immediately after application, I experienced intense redness, dryness, flaking, and irritation. The damage is not minor — it's visibly obvious, painful, and has severely impacted both my skin health and daily comfort.

What shocks me the most is that there was no warning on the packaging or product description indicating that this product could cause such a harsh reaction. I bought it expecting a gentle, effective cleanser — not a formula that would damage my skin after minimal use.

My trust in Sinoz has been significantly shaken. A product marketed for facial care shouldn’t cause this level of harm without any precautions mentioned. I demand that the company take full responsibility for this situation and offer a detailed explanation regarding the product's ingredients, testing process, and potential side effects.

I also request that Sinoz provide proof of dermatological testing and issue a formal response regarding this incident. If no resolution is offered, I reserve the right to take this matter to the appropriate consumer protection authorities and to share my experience on public platforms.

I expect a prompt and serious response. No one should go through this with a product that’s supposed to care for their skin.