I purchased a Siemens iQ500 washing machine from the Ankara Anatolium branch. From the very first day, the machine has not been rinsing properly, and no matter how many rinse cycles I run, the laundry always comes out soapy after washing. To resolve this issue, I both contacted the service center and changed the detergent, but nothing improved. The service, however, told me that the machine requires the use of fabric softener in order to function properly, and that otherwise it would continue to work this way. They have made a machine that forces me to use fabric softener. This is a matter that should be entirely up to the consumer. I absolutely do not want to use such chemicals on my child’s clothes. Yet I am faced with a machine that forces me to do so—can such nonsense even be possible? Moreover, when purchasing this product, no one informed me that “you must use fabric softener, otherwise your laundry will remain soapy.” If I had known about this, I would never have chosen this machine. Since my product is still under warranty, I request that this grievance be resolved and that the product be returned.
I bought a Siemens IQ300 washing machine about a year ago, and I’ve had enough. If I remove the clothes immediately after a wash cycle, everything seems fine. But if the clothes sit inside for even a short while, they start to develop a strong, unpleasant odor. The longer they sit, the worse the sme...
I bought a Siemens IQ300 washing machine in June 2022, and after only two months of using it, the rubber seal has ripped. I've dealt with problems before, like when the softener dispenser wasn't working and I had to call for help. I saw on the Complaints Board website that a lot of people have the s...
I purchased a washing machine from Siemens and opted for extended warranty coverage. However, I've encountered a serious issue: the inner chamber of the washing machine is rusted. As a result, our laundry is coming out with different colors and getting torn. Many of our clothes have been damaged. Wh...
On May 1, 2025, I purchased a Siemens washing machine, model WG54A2Z0TR, from the Zeyna Siemens store at İskenderun Pirimemall. Since the day I bought it, I haven’t been able to use it properly even once—the machine tears my clothes in every wash. I have called Siemens customer service multiple time...
I wanted to share the unresolved issues I’ve been experiencing with my Siemens products. First, my IQ700 dryer, which I had used for some time, began to emit a foul odor in April 2025, following the aftermath of the Malatya earthquake. On April 10, 2025, I scheduled a service appointment through Sie...
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