I purchased a Siemens washing machine in May 2021. The first two years were problem-free, but later, the machine started stopping on its own at times. We managed with this issue for a while. However, just a month after the 3-year warranty expired, the machine tripped the circuit breaker and stopped working. Is the lifespan of this machine only 3 years? When I contacted customer service, they said they couldn't extend the warranty. They demanded 475 ₺ for the service, whether there's a fault or not. I'm hesitant to buy any Siemens electrical appliance again.
I purchased my Siemens device in 2018 and extended its warranty, which is still active. The side panels have been replaced three times by the service center, the front panel twice, the drum once, and the gasket twice. Most recently, on May 29, 2024, the panels were replaced due to rust, but within j...
I purchased a washing machine from Siemens and opted for extended warranty coverage. However, I've encountered a serious issue: the inner chamber of the washing machine is rusted. As a result, our laundry is coming out with different colors and getting torn. Many of our clothes have been damaged. Wh...
I was left disappointed and unable to benefit from the additional maintenance service I purchased from Siemens, despite paying for it. On 31.01.2023, when my dryer was being installed, the Siemens technician informed me about additional maintenance services. I purchased the service for ₺1,239.00, an...
About a year and a half ago, we experienced severe vibration and noise issues with our Siemens washer-dryer for the first time. Despite paying twice as much compared to competitors for this machine, which was only 2-3 years old at the time, the product and the brand's representatives have caused us ...
I wanted to share the unresolved issues I’ve been experiencing with my Siemens products. First, my IQ700 dryer, which I had used for some time, began to emit a foul odor in April 2025, following the aftermath of the Malatya earthquake. On April 10, 2025, I scheduled a service appointment through Sie...
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