About one month ago, I placed an order for jewelry accessories through Zincir Online. My order number is ESD1597, and I paid ₺500 at the time of purchase. The delivery address provided was: Toros Mahallesi 78181. Sokak, Coşkun Apartmanı, B Blok, Kat 2, No: 9, 01170 Adana.
After placing the order via Shopify.com, I only received a basic order summary by email. No invoice or warranty certificate was provided.
Since then, my products have never been delivered. I repeatedly tried to contact the seller via email, Instagram, and WhatsApp. The only response I ever received was a vague message claiming there was a shipping delay. After that, all communication stopped, and I have had no updates whatsoever. My order is still missing.
Because of this, I am requesting a full refund of the ₺500 I paid. Customers should not be left waiting for weeks without their order or proper communication. I expect an urgent resolution to this issue.
Hello, I made a purchase from the Shopify store "Kendinetasarla" and have been waiting 12 days without any response. I am sharing my experience here to prevent others from falling into the same situation. Despite paying ₺550, I have received no updates or communication regarding my order. This lack...
On October 16, I placed an order for a herbal diffuser from Flowdia (Order #1311) through this Shopify order page. I completed the purchase by paying approximately $49 USD (₺1,749.90) and requested delivery to Bahçelievler, Istanbul. However, since that date, my order has neither been shipped nor h...
I ordered a tennis set from a seller on Shopify on July 14, 2025, and paid ₺710 for it. Since placing the order, the product has not been shipped, and I keep receiving vague, non-committal responses whenever I ask for an update. I contacted the seller through Instagram, and although they keep saying...
I placed an order with the Shopify-based store “Just Store” on June 12, 2025. Over three weeks have passed, and I still haven’t received my item. When I contacted the seller, they told me the product was being imported and that, due to new customs regulations, I needed to provide my national ID numb...
I placed an order through the Aylora online store hosted on Shopify and completed the payment in full. It has now been 7 days since the order was placed, and I haven’t received any update, shipping confirmation, or tracking information. I’ve tried reaching out to Aylora multiple times via email, bu...
Comments