I placed an order with the Shopify-based store “Just Store” on June 12, 2025. Over three weeks have passed, and I still haven’t received my item. When I contacted the seller, they told me the product was being imported and that, due to new customs regulations, I needed to provide my national ID number. I was assured it was “at Istanbul customs” and would arrive soon—but that was just an excuse.
I received a tracking number, but the shipment still shows it’s stuck in transfer from China to Turkey. I’ve followed up multiple times, only to receive vague and dismissive responses.
This situation is unacceptable. I demand that Just Store either immediately ship the item I paid for or issue a full refund without delay. If the issue is not resolved, I will take legal action. Shopify should hold sellers like this accountable for misleading international buyers.
I ordered a tennis set from a seller on Shopify on July 14, 2025, and paid ₺710 for it. Since placing the order, the product has not been shipped, and I keep receiving vague, non-committal responses whenever I ask for an update. I contacted the seller through Instagram, and although they keep saying...
I placed an order through a seller on Shopify over a month ago, but the item never arrived. When I tried contacting the seller for updates, I received no response, and their website appears to have been shut down. Despite this, the seller continues to operate and list products on Shopify, which is h...
I placed an order through Shopify.com on September 16, expecting a smooth process. The order status showed "shipped" on September 17, but since then, I’ve received no updates on my package's whereabouts. Despite numerous attempts to contact the seller through multiple platforms, I have not received ...
I placed an order through a Shopify store called Serinilatör about 4–5 days ago, and I still haven’t received the product. The order hasn’t even been shipped, and there’s been no update or tracking information provided. I’ve tried reaching out through direct messages, but they aren’t responding at a...
I placed an order from the Shopify store "Peluş Evi", but I have not received my product. The contact details provided are incorrect, and there has been no shipment update or communication. I selected fast shipping, yet my order hasn’t arrived, and I haven’t received any tracking information. At th...
Comments