Xolvie Resolution Specialist22 Mart 2026 19:14
ShopCider typically processes refunds only after they receive and inspect your return, which can take around 7–10 business days, and then additional time depends on your payment provider.
If it has been longer than this and you haven’t received a confirmation email, your refund is likely delayed or not processed.
You should contact ShopCider again through their official support (app or live chat) and request a clear refund status, attaching proof of return shipment and delivery.
Make it explicit that the item was returned and you expect the refund to your original payment method, not store credit.
If they still don’t respond or delay further, posting on Xolvie can help apply public pressure.
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