I ordered from ShopCider but my package says delivered, how can I find it?

When a package shows “delivered” but you don’t see it, it’s often a scanning or placement issue, not a final loss.

Carriers sometimes mark items as delivered early or leave them in hidden spots, so wait 24–48 hours and check around your door, mailbox, or building areas carefully .

Also check with neighbors, reception/security, or nearby addresses, since packages are frequently left with others or delivered to the wrong location by mistake . This step alone solves many cases, especially in apartments or shared buildings.

If it still doesn’t show up, contact the shipping carrier (not just ShopCider) and ask for delivery details like GPS location or drop-off notes.

Then contact ShopCider with proof and request a replacement or refund, since sellers are responsible if you never actually received the item .

If nothing is resolved after a few days, consider filing a complaint on Xolvie for added leverage.