My order from SHEIN is marked as delivered, but I never received the product. I’ve filed multiple complaints, but I haven’t received any response. The Turkish language support on the SHEIN website is inadequate, making it difficult to get any explanation. I’ve already paid for the item, but it hasn’t arrived.
I’m requesting immediate assistance in locating my order or processing a refund. I hope this issue can be resolved as soon as possible. Thank you.
I placed an order on SHEIN on December 17, and it showed progress until December 23, when it entered Turkey. Since then, there have been no updates, and the package has not been dispatched for delivery. It has been nearly a week with no movement, and I urgently need these items before leaving the ci...
On November 7, 2025, I placed order number PALTR0003209838YQ on SHEIN for delivery to a Merkez/Şırnak address. Although the order appears in the system as delivered, I never received the package. Because the order is shown as delivered despite no delivery being made, I have been left at a disadvanta...
I placed an order with SHEIN on April 27, and later received a message saying the package had been delivered to my address. However, despite being home that entire day—and even having multiple guests over—I never saw the package. I searched thoroughly in and around my property but found nothing. Si...
I placed an order on SHEIN in October for a coat. However, without realizing it, a different jacket was ordered by the system. When the product arrived in Turkey and was delivered to my address, I did not accept it and the parcel was returned to the sender. My order number is GS014C13C003PS2. Altho...
I placed an order on Shein (Order No: GS01CB60F006616P) and paid ₺1,167.19 in total. However, the tracking now shows a “delivery failed” status, and I have not received my products. Shein has not provided any details about which courier company is handling my package or where my items currently are....
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