Brand Overview: SheCodes
SheCodes is an educational technology platform created to teach coding skills to women and help close the gender gap in the tech sector. Founded in 2017 by software engineer Matt Delac and operated under She Inc., the brand began with local coding workshops in Lisbon, Portugal, before expanding into a global online training platform.
Contact Info
Customer Support Email: [email protected]
Phone Number: No official customer support phone number is publicly available.
Industry and Operations
SheCodes operates in the online education and EdTech market, offering flexible, self-paced coding courses designed for beginners and career switchers. Its training combines pre-recorded instructional videos, practical weekly assignments, automated testing, and community-driven discussion groups.
- Beginner Courses: Introductory workshops covering web development fundamentals, such as HTML, CSS, and basic JavaScript.
- Advanced Bootcamps: Extended programs, including SheCodes Plus, SheCodes Pro, and SheCodes Max, that teach responsive development, React, Python, and API integration.
- Learning Resources and AI Tools: Supplementary coding cheat sheets, developer tools, and an AI coding assistant.
- SheCodes Foundation: An outreach initiative that provides free access to coding education for women in developing nations and crisis-affected regions.
User Sentiment
Student feedback is varied, and while the early beginner modules receive attention, negative reviews and complaints consistently point to issues regarding refund enforcement, mentor support quality, and post-course value.
- Strict Refund Terms: Customers regularly complain about rigid no-refund policies, noting that it is very difficult to get fees returned if circumstances change or if they are dissatisfied shortly after enrollment.
- Superficial Mentor Assistance: Students report slow response times and unhelpful answers when seeking technical help in student chat channels, with staff occasionally advising students to find solutions on Google rather than providing step-by-step guidance.
- Curriculum Gaps in Advanced Workshops: Several reviewers highlight that advanced modules feel rushed or lack the depth required to build complex applications independently.
- Aggressive Upselling: Learners express frustration with frequent prompts to purchase extra workshops, add-ons, or tier upgrades to access comprehensive content.
- Limited Career Services: Users seeking to enter the technology workforce mention a lack of personalized career coaching, portfolio reviews, and genuine job placement support.
Share Your Experience
If you have experienced issues with SheCodes, you are not alone. Share your experience or file a complaint on Xolvie to make your voice heard and assist other students in making informed decisions.