Sephora Shopping Issues: No Testers, Poor Packaging, Delivery Flaws
I just bought a big 5482 TL worth of stuff from Sephora, but I was disappointed because they didn't include any testers or sample-sized products. Also, some items were not packaged well even though they were fragile. I'm really unhappy with both of these problems. But, I just placed a new order a few moments ago and now I'm getting an error message saying 'undefined' in the delivery section. Shouldn't the address that I saved before be filled in automatically? I've been trying to reach customer service, but I keep getting error messages. I want a solution to fix the problem I've had.
Dear Valued Customer, Hello, We are pleased to assist you with any matter you may need regarding your requests. The follow-up process for your request has been initiated. During this process, we will continue to inform you via phone. Your issue will be resolved as soon as possible. We also thank you for your interest and understanding. We wish you a pleasant day.
