Sephora Türkiye’s official Instagram account advertised a discount running from September 15 to 24, so I decided to wait to make my purchase. However, when I went to the store, I was told that the discount had already ended. Now I’m left having to buy the products at full price because of the incorrect information posted on Instagram. This is incredibly frustrating, as I relied on the details they shared. Sephora should be more careful when posting promotions to avoid misleading customers like this. I expect Sephora to address this mistake and provide a solution, as it’s unfair for me to miss out on the discount due to their error.
I fell for an Instagram ad claiming to offer a Sephora perfume gift. The ad looked professional and well-prepared. It asked me to complete a survey and choose one of three boxes to receive a "gift." After completing the process, I was charged ₺75. This was clearly a deceptive advertisement, and I’m...
I’m writing to report a frustrating issue I’m having with a Sephora discount code I received. According to the information provided, the code is valid until April 3rd. However, today is March 30th, and the system is already saying that the code has expired—which is simply not true. I have never use...
I’m very disappointed with my recent experience ordering from Sephora Kanyon. I specifically purchased products for my engagement day, trusting the delivery dates shown on the website and confirmed by store employees. But the promised delivery date came and went, and I received nothing. I had to cal...
Sephora's behavior to deceive the customer in November discounts. I created 2 separate orders from Sephora on the same day on November 24. While one of my order was delivered last week, there was no movement in the other, I filled out an order information form 3 - 4 times and asked for information. ...
Sephora's fifty percent discount scam for the second product. I made a purchase of 9800 TL on Black Friday. 2. There was a 50% discount campaign on the product. I bought 6 items. And there was a 50% discount on every second product in the cart. I bought the products, and when I looked at the invoice...
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