Sephora's fifty percent discount scam for the second product. I made a purchase of 9800 TL on Black Friday. 2. There was a 50% discount campaign on the product. I bought 6 items. And there was a 50% discount on every second product in the cart. I bought the products, and when I looked at the invoice when it arrived, I saw that there was a mistake. According to their wishes, discounts were applied to some, such as 20%, some 10%, some 15%. A funny figure of 10% was applied to the perfume. I contacted the company about this and they told me to send the invoice to the e-mail and I did. They said they would call back, but there was no call back. When I called today, they said there was no problem. I called, not them. I will return these products and never buy them. Check when purchasing products. It is very sad to encounter such things because we do not pay attention during the discount period. It is a pity that such a company seems to offer misleading advertising and discounts but does not implement them. I don't even mention the gift package added to the misleading cart saying we will send a gift package worth 7000 TL and above. Not responding regarding this issue is a huge shortcoming of the company.
Sephora's behavior to deceive the customer in November discounts. I created 2 separate orders from Sephora on the same day on November 24. While one of my order was delivered last week, there was no movement in the other, I filled out an order information form 3 - 4 times and asked for information. ...
I am extremely disappointed as the gifts promised with my Sephora purchase have not arrived. With a 1000 TL shopping, I was supposed to receive a skincare set for the Sephora purchase and a Deluxe foundation for the Dior purchase, as indicated in the promotions section. I specifically chose Dior and...
As a Valentine's Day gift for my spouse, I recently purchased a perfume from Sephora. The product was not in its original packaging when it arrived; instead, it was wrapped in a bubble bag. Is this what you envision as a gift? In addition, for orders over 2,000 Turkish Lira, I received a gift box co...
It's February 22, and I'm still waiting for a refund from Sephora for an order that didn't go through. My card was charged on December 16 for ₺3,111.92, and despite my numerous efforts to address the problem, I have yet to receive a refund. I contacted customer service several times, but they just m...
I ordered a perfume from Sephora, but they didn’t ship my order for a few days. I contacted their customer service multiple times to inquire about the delay, but each time I was told to wait. Frustrated, I decided to cancel my order, but they informed me that I couldn’t cancel it and had to wait for...
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