Two months ago, I experienced a cloned IMEI issue on my Samsung Galaxy A70. I received an SMS, and right after that message, my device was blocked from use — I could no longer use my line or my phone normally. My device is invoice-registered, and the IMEI number on the invoice matches the IMEI printed on the back cover of the phone; however, the IMEI shown in the device software is different. Despite contacting Samsung and the relevant authorities, no solution has been provided, and my device is still blocked. I request that my issue be resolved and that my Samsung Galaxy A70 be reactivated for normal use.
My Samsung phone's IMEI has been cloned. I contacted Samsung's customer support in Turkey via WhatsApp. A representative requested specific documents and gave me an email address to send them to. I sent the documents you asked. I waited for a day, but received no response. When I phoned Samsung agai...
I bought the Galaxy M34 5G branded phone from the Shop Samsung application. In order to benefit from the Young Technology Support Program of the Ministry of Youth and Sports, Although the phone should have both IMEIs, they added a single IMEI to the invoice. When I contacted Samsung before ordering ...
I am unable to log into my Samsung Account on my Samsung A13 due to two-step verification issues. The verification code is still being sent to my old phone number, which I no longer have access to. I have tried every possible solution, including attempting to disable two-step verification and updat...
I am using a Samsung Galaxy S8, and for about one month, I have been experiencing a serious issue with my phone. After performing a factory reset, the device fails to complete the setup process, which prevents me from using the phone properly. The problem started immediately after the reset and has ...
I had a ghost screen (aftermarket screen) installed on my Samsung A32. After the replacement, my fingerprint sensor stopped working properly. I tried deleting and re-registering my fingerprints, but now it won’t recognize my fingerprint at all. Using the phone without fingerprint authentication is ...
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