I am using a Samsung Galaxy A20 phone in Şanlıurfa and it has started to cause me a serious problem. The phone suddenly shuts down by itself and then does not turn back on. When I try to power it on, it does not respond and I cannot use the device at all. I did not drop the phone, it did not get wet, and I did not take it to any technical service or contact Samsung customer service yet. Since the problem started suddenly and I did not cause any damage to the device, I think this is a malfunction that should be handled by Samsung. I kindly request that my Samsung Galaxy A20 be examined and repaired free of charge and that the shutdown and failure to turn on problem be permanently resolved, so that I can continue to use my phone safely.
I am having serious issues with my Samsung A20 device. It refuses to install updates—every time I download an update, the installation fails with an error. In addition, the phone has started randomly shutting down and restarting multiple times a day, sometimes 10 to 20 times or more. Now, it is com...
I have been using a Samsung Galaxy S22 Ultra, which I purchased about 3 years ago in Turkey for approximately 800 dollars. For the last 4 months, the phone has been resetting during selfie shots. This problem occurs specifically when using the front camera, and despite trying all the settings and so...
My Samsung A34 5G phone started shutting down after the latest update. It takes a long time to turn back on, apps lag, the phone overheats, and other issues continue to appear. We contacted Samsung customer support and performed a full reset, but the problems remain. When we call the representatives...
I purchased a Samsung S24 Plus from Trabzon Media Markt on July 23, and on the same day, I experienced severe overheating and rapid battery drain. The phone shut down on its own even with some battery left. The next day, I returned to Media Markt and explained the issue. They told me it might need a...
Hello, I'm filing a complaint about my Samsung A21s phone, which suddenly turned off and didn't turn on. I bought this phone on July 20, 2020, and it's been less than two years since then. I sent it to the service center for repairs, but they called a few days later and said the motherboard had been...
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