I'm not happy with my new Samsung 7100 TV, which is 70 inches, because the screen stopped working after just five days of use. Although Samsung has acknowledged the issue with the TV's construction, they have not refunded my money. It has been 17 days since promises were made, but no actual assistance has been provided yet. TI gotta say, with their own hands, they tarnished my reputation as I trusted Samsung to provide a reliable product. what's more weird nobody is offering assistance or attempting to come up with a solution. I am tired of hearing excuses and stalling techniques. Samsung did not meet my high expectations. If the consumer arbitration board cannot resolve my complaint, I will consider seeking legal advice from a lawyer to explore any available legal options. I plan to share my experience with others to warn them about the lack of help I received, that's only fair.
My Samsung 70 TU 7100 model TV has just gone out of warranty, and the LED light is blinking. Occasionally, there is a sound, but the TV does not turn on. I trusted the Samsung brand when purchasing this product, but now I deeply regret it. It is unacceptable that a product from such a reputable comp...
Hello, I bought a 58-inch Samsung television. When the TV was only 5 or 6 months old, the screen started to break. I was determined that it be replaced. Even though it's still under warranty, I won't let the same problem happen after the warranty runs out. Replace my TV, especially since there are m...
My ordeal began on October 8th, when my Samsung 75-inch TV's remote control failed. I immediately called customer service, and they assured me that my service request had been registered, with a resolution time of 48 hours. However, when I called again on October 11th, I was told it could take up to...
I’ve been a loyal Samsung customer for years, always trusting the brand for its quality—but this time, I’m truly disappointed. I purchased the Samsung QN700B 65-inch TV, and shortly after the warranty expired, the remote control stopped working completely. It’s frustrating that such a key component...
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