I’ve been dealing with a recurring issue on my Samsung VR7700 robot vacuum for the past two months. It constantly shows the message “Clean the cliff sensor”, and I’ve followed every single instruction provided—cleaning the sensors thoroughly, restarting the device, and even trying suggested fixes from forums—but nothing works.
I contacted Samsung’s support center, shared detailed descriptions, and even sent photos of the issue. Unfortunately, I’ve received no real solution in return. After researching the issue online, I discovered that many other users are facing the exact same problem, which suggests this might be a design flaw or a common defect in this model. At this point, I’m extremely frustrated. I paid for a smart cleaning device that’s become completely unusable, and I’m getting no real support from Samsung.
I’ve been struggling with a persistent issue on my Samsung VR7000M robot vacuum—it constantly displays a “Clean the cliff sensor” error, even though I’ve thoroughly cleaned it multiple times. I’ve used both dry and damp cloths to wipe down the sensors. I’ve even disassembled and cleaned every part ...
I just got my Samsung VR7700 robot vacuum back from the service center, where I was told all the tests had been completed and the unit was ready to use. However, when I brought it home, it had no charge, and when I tried to plug it in, it couldn’t locate the charging station. Instead, it displayed ...
I bought the Samsung VR7700 robot vacuum mainly for its mopping feature, but it doesn’t mop at all. The vacuum fails to perform any floor wiping or wet cleaning, making one of its key features completely useless. I sent the device to technical service under warranty, and they kept me waiting for an...
I bought the Samsung POWERbot R9000 robot vacuum around 9–10 months ago, expecting solid performance from a trusted brand. However, I’ve been repeatedly let down by a persistent sensor error that pops up constantly. Despite cleaning the sensors thoroughly multiple times, the error keeps coming back...
I own a Samsung VR7700 robot vacuum (Lidar model), which I purchased some time ago but didn’t use immediately because I was waiting to move into my new home. Now that I’ve finally settled in, I tried to set it up for the first time—but it won’t charge at all. I followed every step correctly, even w...
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