RuShort charged me unexpectedly, how can I get a refund?

If RuShort charged you unexpectedly,

Review your subscription first;

• Check:
– Your RuShort subscription settings
– Your App Store or Google Play purchase history
– Whether a trial or subscription is active
– Which account was used for the purchase

• Confirm:
– The charge date and amount
– Whether auto-renewal was enabled
– Whether Apple, Google, or RuShort processed the payment
– Whether you previously started a trial or subscription

Gather evidence;

• Save screenshots showing:
– The unexpected charge
– Your subscription status
– Your purchase history
– Any cancellation or refund request

• Keep:
– Transaction IDs
– Payment receipts
– Charge date and amount
– Previous support conversations

Contact RuShort support;

• Request:
– An explanation of the charge
– Immediate cancellation of any active subscription
– A refund review for the unexpected payment
– Confirmation that no future charges will occur

If Apple or Google processed the payment, request the refund through the platform that handled the transaction and cancel the subscription there.

If the issue remains unresolved, consider filing a complaint on Xolvie to pursue a resolution.