I purchased a 15kg bag of Royal Canin Sterilized Cat Food, trusting the brand for my cats' health despite its high price. However, I was horrified to discover an unidentified object inside the food. This is unacceptable for a premium pet food product meant to ensure the well-being of our pets.
My pets rely on me to provide safe and nutritious food, and finding this in the bag has shaken my trust in Royal Canin. Would you consume something with such a foreign object in it?
I demand an immediate investigation into this matter and expect a replacement or refund. Pet owners deserve transparency and quality from brands they trust.
I recently purchased Royal Canin Sterilised 10kg cat food, but when I opened the bag, I immediately noticed that the color and smell were different from the original product. I have been feeding my cats Royal Canin for 10 years, and they have never reacted this way. They wouldn’t even touch this foo...
Two days ago, I ordered a 15 kg bag of sterilized cat food directly from the official Royal Canin website. The package arrived well-packed in a box, but when I opened it, I found that the bag was already cut open, sewn shut with thread, and taped over. How does Royal Canin explain this? Is the comp...
For six months, we have been feeding our four cats Royal Canin S/O Neutered food to prevent struvite stones from forming again. Previously, they were successfully treated with Urinary S/O and loved the food. However, after purchasing a new 12 kg bag, three of our cats refused to eat for 24 hours rat...
On December 27, I ordered Royal Canin British Shorthair cat food directly from the official website. However, the product I received appears to be fake. The smell, color, and texture are completely different from the food I previously purchased, which I have always sourced from a trusted veterinaria...
I ordered two 8kg bags of Royal Canin dog food directly from the official Royal Canin website, expecting high quality and proper packaging. The site clearly states that orders of 4kg or more include a free storage container, yet I never received one. On top of that, the food was not packed in a seal...
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