I Paid for 5250 Robux but Only Received 3641 Robux
Today, I purchased 5,250 Robux through hesap.com using my credit card. However, after redeeming the code provided following the transaction, only approximately 3,641 Robux were added to my account, which is significantly less than the package amount I originally purchased.
I did not receive any cancellation notice or warning message, and no explanation was provided regarding the missing balance. I have not yet contacted hesap.com customer support or live chat, but I request that the full 5,250 Robux package I purchased be completely credited to my account, or that I receive a refund equivalent to the missing amount.
I kindly ask that my incomplete balance issue be investigated and resolved as soon as possible, and that I be informed about the outcome of the review process.




