Wild Rift Key Purchase Error: Lost Wild Cores Without Receiving Key

I recently purchased a key from the trade shop in Wild Rift, but the process failed, and my wild cores were deducted without providing the key. I attempted the purchase twice, and neither time did it work, resulting in a total loss of 300 wild cores. This situation is deeply disappointing, as I was expecting a seamless transaction.

I am requesting an immediate resolution—either the return of my wild cores or a refund for the amount deducted. As a loyal player, I find it frustrating to encounter such issues and urge the Wild Rift team to address this promptly to ensure no other players experience the same problem. Please take action as soon as possible.