Riot Games, I need help urgently. On May 3rd at 6:50 AM, I bought Wild Cores through mobile payment, but the transaction failed due to insufficient balance. Later, I added my credit card, and on May 19th, the charge finally went through—along with several others that hit my card all at once. I’ve attached proof showing these unexpected charges.
Naturally, I requested a refund for the extra charges on May 19th. Instead of getting proper support, Riot suspended my account due to a “chargeback.” This is completely unfair. I didn’t do anything wrong—I just asked for a refund for duplicate payments. Now I can’t access my account at all, even though I’ve already spent a lot of money (₺) on the game.
This is not how you treat your players. I followed the rules and reached out respectfully, yet I’ve been locked out with no clear path to fix it. Riot, please review my case, lift the suspension, and give me back access to my account. I expect better treatment and a proper resolution.
I’m seriously frustrated with how Riot Games is handling my Wild Rift account. After I submitted a refund request, my account was suddenly locked. Now I’m being told I have to make a payment to unlock it—but no one can explain where I’m supposed to send this payment or how the process works. There a...
My account has been repeatedly hit with chargeback penalties for reasons I simply don't understand. On June 20 and June 21, 2025, I purchased a total of 850 Wild Cores via Codashop, specifically to reactivate my account. Yet, despite these payments, my account still remains closed! This is complete...
My Wild Rift account has been unfairly suspended, and I have no idea why. I haven’t committed any violations, yet the game shows that I’ve received a penalty. I’ve sent multiple support tickets to Riot Games, but no one has replied—not even a basic explanation of what the supposed offense is or how ...
My Riot Games account was locked due to a chargeback issue, and even after making the payment, the account remains inaccessible. I was informed that my account was reopened, but this is not true as I still cannot log in. I contacted support, but they have not provided a proper response—only automate...
I received a ban in TFT after purchasing too many tokens and subsequently refunding them. This was flagged as a chargeback issue. I submitted proof of the refund to Riot Games through a support ticket, but despite doing everything required, my account remains banned. It has been several days, and t...
Comments