Regret Buying Oni Vandal in Valorant, Disappointed With No Refund Policy

About 1.5 weeks ago, I purchased the Oni Vandal skin in Valorant, and I deeply regret it. The skin didn’t meet my expectations at all. When I reached out to support, I was told that a refund isn’t possible because I had already used the skin, and they advised me not to use it if I was unhappy. This response doesn’t make sense to me—how am I supposed to know the feel of the skin, like its shooting and impact sensations, without trying it? There's not even a rule against testing skins in the shooting range (poligon). I’m really disappointed with Riot Games’ handling of this situation. It would be great if they offered more support and solutions for players like me who end up regretting their purchases.