I submitted a refund request for my purchase through Riot Games Player Support (#111563729), but I was told that because I used the item, a refund was not possible. This is completely unfair!
According to online shopping regulations, customers have 14 days to request a refund, yet Riot Games is ignoring this consumer right and instead applying their own internal policies to reject my request. How can I test an item without using it? Other gaming companies allow refunds, but this is the first time I’ve received such a response.
Riot Games, I demand my refund! Customers should be able to shop with confidence, not be trapped by restrictive refund policies. Fix this issue immediately!
How the hell am I supposed to know if I would enjoy the skins if I don't try them in-game, and after you try it in-game, it's no longer refundable!!! Are you kidding me, mates??? It's a digital object, what's the difference if I used it or not? Did I break the weapon skins or are they no longer avai...
I hadn’t played Valorant in months because I didn’t have access to a computer. Recently, I finally bought a new one, downloaded the game again, and logged into my account—only to find that I’d been permanently banned. No explanation, no warning, nothing. I haven’t even used the account during this p...
On July 19, I made a purchase worth ₺550 for a Valorant game code, and to my shock, the code I received was already used. I didn’t expect such an issue from what I assumed was a legitimate purchase. I either want a full refund or a new, valid code sent to me immediately. I did some digging and real...
I played Valorant for about 11 hours today and participated in a number of matches. I'd gotten a few skins for my character in the game over the last month. However, as soon as I joined a match today, I was kicked out and received a message stating that I had been banned. I would like to request tha...
About 4–5 days ago, my Valorant account was wrongfully banned for allegedly using third-party software or cheats. The punishment included a 4-month device ban and a permanent account ban. However, I have never used any cheats or third-party programs, and I even have video evidence proving my clean g...
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