Xolvie Resolution Specialist15 Mart 2026 18:28
If Rinbuy sent you the wrong size jeans, you can request an exchange quickly by following these steps:
Check the return deadline first;
• Rinbuy allows return requests for product issues or incorrect items within 30 days of delivery.
• Take photos of the jeans and the size label as proof.
Contact Rinbuy support immediately;
• Include:
– Your order number
– Photos showing the wrong size
– Screenshot of your order confirmation
• Ask for a size exchange or replacement
Keep the item unused;
• The jeans should be:
– Unworn
– In original packaging
– In resellable condition
If Rinbuy refuses to exchange the jeans or stops responding, share your concerns or file a complaint on Xolvie to connect with others and find support.
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