Resumaker.ai charged me for a service I didn’t sign up for. How can I contact them effectively?

If you need to contact Resumaker.ai about an unauthorized charge or subscription, these are the most effective ways to reach them and resolve the issue:

• Direct email: Write to [email protected] from your registered email address. Clearly state the subject (e.g., “Request for Cancellation and Refund”) and provide details such as the charge date, amount, last 4 digits of your card, and a screenshot of the charge.

• Official form: Fill out the contact form at https://resumaker.ai/contact-us. Be sure to include all relevant details, just as you would in the email, and request confirmation of receipt.

• No phone support: Currently, there is no customer service number listed on their website, so communication is limited to digital channels.

If the issue remains unresolved, you can file a complaint on Xolvie. This may help enforce your consumer rights and lead to a proper resolution.