I Face ₺1,045 in Unauthorized Charges from Resumaker.ai Without My Consent or Approval

Adal
May 2, 2025 2:12 PM248

Resumaker.ai and its CV-building service have withdrawn a total of ₺1,045 from my bank account over the past three months—without my knowledge or consent. I only intended to make a one-time payment of ₺36 in cash, which I did up front. However, after that initial payment, the system seems to have created a subscription without my explicit approval.

At no point did I receive a confirmation email, a consent code, or even a notice of any kind about being subscribed. I didn’t authorize recurring payments, and I only found out after checking my bank statement and noticing the multiple unexpected withdrawals. To make things worse, there is no visible option to cancel the subscription, and I haven’t been able to get in touch with any support agent.

I am requesting a full refund of the unauthorized ₺1,045 and immediate cancellation of this unapproved subscription. Resumaker.ai must stop billing users without consent.

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