ReelShort Subscription Active But Premium Access Blocked, Request Solution

I have an active ReelShort subscription that does not expire until 4 August 2026, but for the last 5 days the app has been requiring me to re-subscribe and will not let me watch any episodes unless I pay $15.99 again. This is unfair because my current weekly subscription period is not over and should still be valid. My subscription was purchased through the Apple App Store and is clearly shown as active, but when I try to restore my purchase in the app, it does not work. I recently had to get a new phone, but my subscription is still being billed regularly through Apple, so I should not lose access just because I changed devices. I request that my existing ReelShort subscription be fully restored and that I be granted uninterrupted access until 4 August 2026, as already paid.