I purchased the Realme 12 Pro+ (12/512 GB) from Erzurum Vatan on October 5, 2024, and since day one, I’ve had nothing but problems. The battery drains extremely fast—even with normal use, I have to charge it twice a day. I specifically bought this phone for its powerful battery, but it’s completely unreliable. To save battery, I turned off all animations and extra features, which defeats the purpose of having a feature-packed phone.
Another major issue: when using the speaker during calls, my voice sounds muffled to the person on the other end. Then came software and touchscreen issues—I can’t click on links, pop-ups don’t open, and sometimes the touch calibration fails, making the screen tap in the wrong places. The phone also lags heavily and overheats, especially while charging—it feels scorching hot!
I can’t send it for review because I rely on it for my daily work and have no backup device. Given these ongoing problems, I demand a refund. Realme, you need to fix this or offer a return solution immediately. Please resolve my issue urgently!
This device feels like it's going to catch fire just by opening Instagram. I bought it from Vatan at Marmara Forum, and when I made the purchase, I was explicitly assured that it had no overheating problems. That assurance was the main reason I bought it, and now I feel completely misled. My phone ...
I purchased the Realme 12 (model RMX3871) expecting smooth performance and quality camera capabilities—just like the salespeople at Media Markt in İzmir Park AVM promised. But right from the start, this phone has had serious problems with video performance. Every time I try to record or watch a vide...
After installing the latest software update on my Realme 11 Pro Plus, my phone has become practically unusable. Every time I open any app—no matter what it is—the screen goes completely black, freezes, and stays stuck for several seconds. It’s like the phone just gives up every time I try to use it....
I purchased a Realme 12 smartphone from MediaMarkt Mall of Istanbul on December 15, 2024, and ever since, I’ve been experiencing a highly frustrating issue. The phone randomly freezes for 5 to 10 minutes, becoming completely unresponsive. After that, it comes back to life on its own, but this isn't ...
On January 21, 2024, I purchased a Realme 11 Pro+ 5G device from Media Markt Marmara Forum Mall, İstanbul, Turkey for ₺18,050. For the past seven months, the device has been experiencing serious malfunctions. It occasionally resets itself, deletes all data, displays error screens, and restarts autom...
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