Trendyol completely messed up my digital purchase. I ordered a total of ₺2850 worth of Razer Gold, expecting to receive 5 x ₺500, 1 x ₺250, and 2 x ₺100 PINs, as clearly stated in my order (No: 10165897269). But instead, I received only 8 x ₺100 codes—adding up to just ₺800! That’s a massive difference, and I’m missing ₺2050 worth of Razer Gold.
This kind of mistake is unacceptable, especially from a platform as big as Trendyol. I paid for specific denominations and expected a proper, accurate delivery. Sending me completely different values is not just careless—it’s outright negligent.
I demand an immediate correction and full delivery of the remaining Razer Gold codes I paid for. Ignoring this issue or delaying the resolution is not an option. Trendyol needs to fix this now and take responsibility for fulfilling digital orders correctly.
On May 31, 2025, I placed a large Razer Gold order through the Hopi app, totaling around ₺5500. I purchased PINs in amounts of ₺10, ₺25, ₺50, and ₺100. The codes were delivered to my email on June 1 without issue. However, when I tried to redeem them on Razer Gold’s official website, I got a “Invali...
I purchased ₺1958 worth of Razer Gold, but the balance is still marked as “pending” and hasn’t been added to my account. It’s been a while now, and there’s still no sign of the amount being credited. This is not what I expected from a platform like Razer Gold. If I had known the process would be th...
I purchased ₺1000 worth of Razer Gold from an e-pin website, expecting to receive the codes shortly after payment. However, it's been over 24 hours and I still haven’t received anything. This is completely unacceptable, especially considering that they continue selling products they clearly don’t ha...
On April 17, 2025, multiple unauthorized transactions were made in my name for Razer Gold purchases, using a credit card that doesn’t even belong to me. One transaction was for ₺1049, and three others were for ₺3148 each—all processed without my knowledge or consent. The confirmed order number is 10...
I topped up my balance on the Razer Gold website and intended to convert it into a USD PIN. Unfortunately, I accidentally purchased a 50 USD PIN for something called “IMO,” which I didn’t recognize at the time. That alone might have been manageable—mistakes happen—but what’s absolutely ridiculous is...
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