The results from my Randox Health test contradicted results I received from another provider. How can I proceed?

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Xolvie
Xolvie Resolution Specialist October 14, 2024 9:34 am

First, get in touch with Randox Health's support team to get explanation if your Randox Health test findings run counter to those of another provider. Their "Result Enquiry" form on their website allows you to offer specifics of the discrepancy and ask for additional study or an explanation of your findings.

See a medical practitioner who can offer a fair assessment and analyze both sets of findings. This can assist ascertain whether other elements, such test timing or sample quality, or variations in testing techniques account for the variance.

Re-testing with a third provider should also be taken into consideration, particularly if the findings affect significant medical decisions, should it be necessary for extra assurance.

If you think you can propose better solutions to the question presented, we encourage you to offer your opinions or submit your complaints free of charge.

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