Blocking The Withdrawal and Saying Verification Is Pending

I have been a Rajabets customer for around seven years, using both the sports and casino sections, and during this time I have lost a significant amount of money on the platform. Currently I have a deposit balance of 285,000 in my account, but for the last five days my withdrawal requests have been blocked and repeatedly declined without a clear explanation. Today the site started asking me for document verification. I have submitted the requested documents, and the support team only tells me that they are “in queue” and that they will be cleared when my turn comes, without giving any specific time frame or clear information about the status of my account or my funds. While this is happening, I cannot access my own money and I feel extremely uncomfortable and insecure about the way my account is being handled after so many years of regular use. I request that my verification be completed as soon as possible and that the full amount of 285,000 in my account be released for withdrawal without further delay. I expect Rajabets to provide a clear explanation of why my withdrawals were blocked and to ensure that my funds are not unfairly held any longer.