Brand Overview: Pronounce
Pronounce (also operating as Pronounce AI) is an EdTech platform that provides artificial intelligence-powered speech feedback, pronunciation coaching, and language learning tools for non-native English speakers. The platform is operated by Pronounce, Inc., a software company founded in 2023 and headquartered in Austin, Texas.
Contact Info
Customer Support Email: [email protected]
Phone Number: +1 737-300-9042
Industry and Operations
Pronounce operates in the language learning technology and software development sector. The platform enables individuals, professionals, and students to analyze spoken English, receive instant correction cues, and participate in guided speaking exercises. Products are accessible through web applications, browser extensions, and mobile apps (including its companion app Speakerly).
- Speech and Pronunciation Analysis: Audio recording tools that detect pronunciation slips, speech rhythm, and intonation patterns across American and British accents.
- AI Speech Partner: Conversational AI practice simulating workplace discussions, interviews, and casual conversations.
- Grammar and Vocabulary Recommendations: Suggestions that highlight awkward sentence structures and offer professional alternatives.
- Subscription Plans: A freemium business model offering limited daily recordings alongside paid recurring subscriptions for unlimited feedback and progress reports.
User Sentiment
Overall user sentiment reflects a mix of experiences, with noticeable user frustration directed at billing clarity, subscription management, and software behavior during recording sessions.
- Billing and Renewal Confusion: Users report unexpected renewal charges or confusion surrounding trial pricing, with some stating they were billed higher amounts than anticipated.
- Cancellation and Refund Friction: Customers frequently express difficulty canceling active subscriptions or securing refunds, particularly when subscriptions are managed via mobile app stores.
- Recording Cutoffs and Stability: Users report technical bugs where audio recordings cut off unexpectedly or stop functioning properly when the application is placed in the background.
- AI Conversation Limitations: Some feedback highlights that the conversational AI model can lose context quickly, repeat answers, or occasionally respond in the wrong language during practice sessions.
- Speech Recognition Inaccuracies: Some users mention that speech analysis can be rigid, occasionally misidentifying correctly spoken words or struggling with multi-speaker audio environments.
Share Your Experience
If you’ve experienced issues with Pronounce, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.