I have been using the Prime Opinion mobile app and website for some time and have successfully cashed out almost 100 dollars or more in the past from my account registered with the email address shawncox4***@gmail.com. Recently, I reached a balance of 17 dollars, and when I tried to cash out, the app and website only kept loading and then showed a technical error message instead of processing the payout. This issue started on April 19th, 2026. Since then, every time I attempt to cash out my rewards, I receive the same technical error. I initially contacted Prime Opinion support about this, but I did not receive any response for a few days. I only received a reply after I left a complaint about the app on the Google Play Store. In their reply, they stated they would fix the issue, but as of now, nothing has been resolved, and I am still unable to withdraw my balance. I am disappointed that a simple technical problem preventing withdrawal of my legitimately earned rewards has not been resolved despite my attempts to communicate with support. I request that my full 17‑dollar balance be paid out to me without any further delay and that this issue be permanently fixed. After receiving my payout, I would like to end my use of the app.
I am writing regarding an unresolved issue I experienced with PrimeOpinion’s points and rewards payout system. On 31/03/2026, I attempted to withdraw 555 points, equivalent to $5, via PayPal in Kenya, but a technical error occurred during the withdrawal process, and the transaction did not go throug...
I was using the Prime Opinion survey platform and had successfully received payments twice before. However, for the past two weeks, I have been unable to receive my payment of $14. The system clearly shows that this payment is available, but it has not been transferred to my account. Additionally, w...
For the past 3–4 days, the points in my Prime Opinion account have been credited incorrectly. First, the points from a game I played were not added to my account, and today, the points from a health-related survey I fully completed were also not credited. I was supposed to receive 63 points from the...
I am a Heycash user in the United States, and I am having an ongoing problem with cashing out my reward balance through the Heycash app. About three days ago, after I completed a purchase reward, the app credited the reward to my account, but when I tried to cash it out, I received a technical error...
It has been chaotic trying to get paid by Prime Opinion. They originally assured me everything was good and my account was current. They then claimed that there was a kind of problem with withdrawals and that I would be informed once it was corrected. That was weeks ago. I have not heard since then....
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