I purchased my Poco C65 smartphone about six months ago from Hepsiburada. Since the very first day, I’ve been experiencing serious issues such as the phone installing apps on its own, making random phone calls, and not responding to touch commands. The phone often acts as if it has a mind of its own — it moves and functions by itself, making it impossible to control at times. This situation has caused me both financial and emotional distress.
These problems have continued, sometimes more severely, sometimes less, ever since I first started using the device. Although the phone is still under warranty, I contacted customer service before sending it to a service center, but no solution was provided. Due to ongoing frustration and inconvenience, I eventually damaged the device out of frustration.
After such a disappointing experience, I am requesting a full refund for the product.
I bought a Redmi 12C a little over two years ago, and I’ve had nonstop problems with it. About 5–6 months after purchasing, the phone started freezing randomly, opening apps by itself, and even making calls without my input — as if it had a mind of its own. Shortly after, it began overheating, would...
I have been using my Realme C55 for just one month, and now it has completely stopped working. The phone shuts down by itself, starts vibrating, briefly displays the startup screen, and then turns off again, repeating this cycle endlessly. I tried holding the power and volume down buttons to force ...
I purchased the Honor 200 smartphone from the official Hepsiburada seller store. Unfortunately, just two months after my purchase, the screen developed a hairline crack while the phone was in my pocket. I initially didn’t make a big deal out of it, as the crack was minor, and I intended to continue ...
I bought a brand-new Oppo A16 60 in February, expecting a reliable device. Just 10 days later, the phone started freezing and vibrating uncontrollably. I returned it to the store I bought it from, and they told me to send it to the service center. The phone was returned within a week with a note cla...
I have been using my Realme C55 smartphone for about 45 days, and during this time I’ve started to experience multiple ongoing problems. The device frequently freezes and lags, which interrupts even the simplest tasks. The battery also drains much faster than expected, forcing me to recharge far too...
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