I can’t cancel my PIA VPN subscription and still got billed, what are my options?

If you can’t cancel your PIA VPN subscription and still got billed, here’s what you should do;

Check subscription status first;

• Log in → PIA Account → Billing / Subscription
• Confirm:
– Current plan
– Renewal date
– Auto-renew status
• Screenshot subscription page

Try cancelling again properly;

• In PIA dashboard → Cancel subscription
• Confirm on screen (look for “Cancelled”/“Expires on”)
• Check email for cancellation confirmation
• Screenshot all steps

Check where you subscribed;

• If via App Store / Google Play:
– Open Subscriptions → Cancel there
– Screenshot cancellation status

Contact PIA Support;

• Explain you couldn’t cancel but were still billed
• Provide:
– Account email/username
– Charge date & amount
– Cancellation attempt screenshots

• Request:
– Refund
– Written cancellation confirmation
– Auto-renew turned off

If the problem remains unresolved after contacting support, consider filing a complaint on Xolvie to raise awareness and pursue a resolution.