Pi Network delayed my token migration despite meeting KYC requirements; how can I get my tokens transferred?

42 Display
Xolvie
Xolvie Resolution Specialist March 18, 2025 1:42 pm

Several things could be causing this problem, such as missing steps in the Mainnet Checklist, a possible KYC status, or a lock-up rate that isn't set up correctly.

It is important to make sure that all of the steps in the Mainnet Checklist are fully finished, as any action that is still not taken can slow down the migration process.

Pi Network has also set March 14, 2025, at 8:00 AM UTC as the end time for KYC and Mainnet migration. If you don't finish these steps by this date, you might lose most of your Pi balance, besides tokens that were mined in the six months before the transfer.

If you've made sure that all the necessary steps have been taken and are still experiencing problems, you should get help from Pi Network's support team.

You can email them at [email protected] or use the official support page at https://minepi.com/support/.

If none of the above solutions work, please feel free to share your experience. You can also file a complaint on our website.

Vote

Related Complaints

Pi Network KYC Stuck on Step 9 Since May 2024

profile
Nihal
December 18, 2025 12:21 pm
-
pi-network-kyc-stuck-on-step-9-since-may-2024-1.jpg

Pi Network Balance Lost After Kyc Verification Failed Before Deadline

profile
Obi
October 28, 2025 3:14 pm
-
pi-network-balance-lost-after-kyc-verification-failed-before-deadline-1.jpg

Request to Delete My Personal ID Data From Pi Browser for Privacy Protection

profile
Zeynal
October 15, 2025 9:44 am
-

Lost Access to My Pi Network Account and 5,000 Pi Coins Missing

profile
Mustafa
October 08, 2025 2:26 pm
-

OKX 1706 Pi Balance Locked for 3 More Years Without Warning

profile
Celil
September 12, 2025 8:23 am
-

Pi Network Coins Remain Locked Until 2028 Despite Unlock in 2024

profile
Mehmet
September 05, 2025 2:37 am
-

Pi Network Mainnet Stuck at Step 9 With 2FA Warning for 6 Months

profile
Emre
August 26, 2025 10:56 am
-

Pi Network Transferred 280 Pi From My Account Without Consent

profile
Memet
August 21, 2025 1:59 pm
-

Pi Network Step 9 Wallet 2FA Verification Stuck for Over 6 Months

profile
Esra
August 19, 2025 4:33 pm
-

My Pi Network Tokens Were Stolen - I Need Help with Recovery

profile
Joy
August 18, 2025 11:55 pm
-

Pi Network KYC Verification Blocked for 3 Months on iPhone Despite Updates

profile
Fatih
August 18, 2025 6:34 pm
-

Pi Network Coins Not Transferred for Over a Year Despite Updates

profile
Mirhat
August 17, 2025 9:13 am
-
pi-network-coins-not-transferred-for-over-a-year-despite-updates-2.jpg
pi-network-coins-not-transferred-for-over-a-year-despite-updates-1.jpg

I Face Unauthorized Coin Transfer on Pi Network Despite 7 Years of Trust and KYC

profile
Vural
July 28, 2025 6:22 pm
-
i-face-unauthorized-coin-transfer-on-pi-network-despite-7-years-of-trust-and-kyc-1.jpg

I Deny Responsibility for Any Unauthorized Use of My KYC Info on Pi Network

profile
Handan
July 21, 2025 7:29 pm
-
i-deny-responsibility-for-any-unauthorized-use-of-my-kyc-info-on-pi-network-1.jpg

I Face 7-Month Delay in Pi Network KYC Approval and No Response from Support

profile
Caner
July 04, 2025 6:12 pm
-

I Face Long KYC Approval Delay on Pi Network Despite Months of Mining

profile
Özgür
July 02, 2025 10:34 pm
-
i-face-long-kyc-approval-delay-on-pi-network-despite-months-of-mining-2.jpg
i-face-long-kyc-approval-delay-on-pi-network-despite-months-of-mining-1.jpg

I Face 4-Year Delay in Pi Network Stage 9 Approval Despite Mainnet Launch

profile
Levent
June 30, 2025 1:51 am
-

I Can’t Access My Pi Network Wallet—Login Blocked

profile
Güler
June 24, 2025 8:21 pm
-

Pi Network Transferred My Assets Without Permission Right After Unlock Period Ended

profile
Engin
June 11, 2025 7:08 pm
-

My Pi Network Coins Were Transferred to an Unknown Wallet Without My Permission

profile
Serkan
June 10, 2025 10:28 pm
-

Pi Network Transferred My 114 Pi Coins Without Permission and Shows 0 Balance

profile
Onur
June 04, 2025 12:38 pm
-

Pi Network Still Hasn’t Completed My KYC Review After a Long Wait

profile
İsmail
June 03, 2025 6:40 pm
-

I Got Rejected for Pi Network KYC After Last Name Change from Marriage

profile
Dilara
May 24, 2025 10:28 pm
-
0100
(11 reviews)