91club Deposit Missing After Successful PhonePe Payment

I deposited 586 Indian rupees into my 91club account (user ID: 13757133), but the amount has not been credited to my wallet even though the payment was completed successfully. On 24 July 2026, I made the transfer via PhonePe, and the transaction to the recipient shown as COLORNEST appears as successful and debited from my PhonePe balance, yet my 91club wallet still shows no deposit. Since noticing that the money did not arrive, I have repeatedly tried to resolve the issue from my side. I have uploaded the payment confirmation screenshot to 91club around 15 times, but the deposit is still missing and my balance has not been updated. I request that the 586 INR be immediately credited to my 91club wallet without any further delay. I also expect a clear explanation of why the deposit was not automatically reflected in my account despite the successful payment.