5
Resolved

Pegasus Airlines Lost My MNUK Cubin Bag After Gate Check-In

Pegasus Airlines Lost My MNUK Cubin Bag After Gate Check-In
Pegasus Airlines Lost My MNUK Cubin Bag After Gate Check-In
July 5 8:26 AM6

On 15/06/2026, during Pegasus Airlines flight PC690 from Istanbul Airport to Riyadh, scheduled at 23:55, I was asked at the boarding gate counter to pay for my MNUK Cubin bag. My bank card was not working at that moment, and because I could not make the payment, the boarding crew instructed me to leave my bag behind at the gate. I left my MNUK Cubin bag at the boarding gate counter as requested by the Pegasus staff and proceeded to board the flight. After the flight, I tried to locate my bag, but it is now nowhere to be found. I have already contacted Pegasus Airlines and completed the necessary lost baggage and customer service procedures, but my bag has still not been returned to me. I request that Pegasus Airlines urgently locate and return my MNUK Cubin bag. If the bag cannot be found and delivered to me, I expect appropriate compensation for the loss of my bag and its contents.

Comments

Similar Complaints

Pegasus Lost Baggage On the Flight - No Update Given

January 21 9:50 PM66

On 21 January 2026 I travelled with Pegasus on flight PC 1526 from Madrid to Izmir. After the flight I could not find my...

I Paid For My Baggage — Where is it PEGASUS AIRLINES?

January 10 1:29 AM100

On 8 January 2026, I flew with Pegasus Airlines on flight PC1252 from Amsterdam (AMS) to Sabiha Gökçen Airport (SAW). Up...

Pegasus - Lost Item And Terrible Customer Service

March 22 11:34 AM50

On 20.07.2026 I flew with Pegasus Airlines on flight PC1151 from Sabiha Gökçen (SAW) to Nice, and my checked luggage nev...

1

Pegasus Airlines – Delayed Baggage, Stolen, and Damaged Items

December 19, 2024 11:04 AM177

Dear Sir/Madam, On December 10, 2024, I traveled with Pegasus Airlines on flight PC 986 from Berlin Brandenburg Airport ...