Pegasus Airlines Broke My Suitcase and Refuses to Take Responsibility

Pegasus Airlines Broke My Suitcase and Refuses to Take Responsibility
Pegasus Airlines Broke My Suitcase and Refuses to Take Responsibility
Pegasus Airlines Broke My Suitcase and Refuses to Take Responsibility
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March 06, 2025 5:13 pm
73

On my February 21 flight from Sharm El Sheikh to Istanbul, Pegasus Airlines returned my checked-in suitcase completely damaged—cracked and broken. Despite filing two separate complaints, they denied responsibility both times, claiming that "minor cracks, holes, and cuts" are not their concern. But when a suitcase is 1 kg overweight, they have no problem charging extra!

Pegasus Airlines is irresponsible and dismissive, refusing to acknowledge the damage they cause. If they break your luggage, expect zero accountability. I won’t let this go—I’m taking this to the Consumer Arbitration Board. Pegasus, step up and own your mistakes!

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