If PDFfiller charged your card after the “free trial” and you want a refund;
Check your subscription status first;
• Log in → Account → Billing / Subscription
• Confirm:
– Plan type
– Trial end date
– Auto-renew status
• Screenshot subscription page
Check your payment history;
• Review your bank/card statement
• Note:
– Amount charged
– Date
– Merchant name
• Screenshot the transaction
Verify trial terms;
• Check the free trial length and auto-renew details in PDFfiller’s policy
• Note any notice requirements for cancellation
Cancel auto-renew immediately;
• In Subscription settings → Turn off auto-renew
• Confirm cancellation email (if sent)
• Screenshot confirmation
Check email (including Spam);
• Search for:
– “Trial started”
– “Renewal notice”
– “Subscription confirmation”
• Screenshot relevant emails
Contact PDFfiller Support;
• Explain you were charged after the free trial
• Provide:
– Account email/username
– Charge date & amount
– Screenshots (subscription + bank)
• Ask them to:
– Refund the charge
– Confirm cancellation in writing
If they refuse or ignore you;
Share your concerns or file a complaint on Xolvie to connect with others and find support.
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