PDF Guru Renewal Without Authorization

I am writing regarding an unauthorized renewal of my PDF Guru plan through your website. On 16 April 2026, my subscription was renewed for a period of less than two weeks without my consent, and I was charged 49.99 USD for this renewal. This transaction appears under the receipt number 2dc284cc-064e-48ca-9443-96ce74d31a59. I did not approve or knowingly authorize this renewal, and I was not intending to continue the service under these conditions. I contacted your customer support about this issue and was informed that the renewal is non-refundable. I find this response unacceptable, as the renewal took place without my explicit consent. I kindly request a full refund of the 49.99 USD that was charged and the cancellation of any future automatic renewals associated with my account. I expect this matter to be reviewed and resolved promptly.