I am writing regarding an unauthorized renewal of my PDF Guru plan through your website. On 16 April 2026, my subscription was renewed for a period of less than two weeks without my consent, and I was charged 49.99 USD for this renewal. This transaction appears under the receipt number 2dc284cc-064e-48ca-9443-96ce74d31a59. I did not approve or knowingly authorize this renewal, and I was not intending to continue the service under these conditions. I contacted your customer support about this issue and was informed that the renewal is non-refundable. I find this response unacceptable, as the renewal took place without my explicit consent. I kindly request a full refund of the 49.99 USD that was charged and the cancellation of any future automatic renewals associated with my account. I expect this matter to be reviewed and resolved promptly.
I am writing to report an unauthorized charge made to my account in connection with a Pdfguru subscription taken directly via your website. On 11 April 2026, I noticed that 49.99 euros had been charged, even though I had only agreed to a one-time use for 0.99 euros. I only intended to make a single,...
On January 8, 2026, while using the PDF Guru service through a computer web browser, I noticed that a charge of approximately $50 USD was made to my credit card without my permission or approval. Although I had previously purchased a package from PDF Guru, I never gave consent for my card details to...
I recently discovered that $49.99 was charged to my PayPal account on March 8, 2026, for a PDF Guru 1-week trial/subscription, listed under the descriptor *“PAYPAL APDFGURU UPOR.” The merchant is shown as Gurudocs Limited / PDF Guru. I did not intend to subscribe to this service and was not aware t...
Support Team, I am writing to formally dispute a charge of €49.99 that was taken from my account on 10/02/2026, which I did not authorize. I did not knowingly subscribe to any PDFGuru service and did not approve this payment. I never received any confirmation email indicating that I had agreed to or...
On 25 March 2026 I subscribed to PDF Guru for a one‑week period. At the time of subscribing, I accepted a charge of €0.99 for this week of service. However, on the same day two separate charges appeared on my account: one for $0.99 and another for €0.99. Later, on 1 April 2026, a further charge of €...
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