Unfortunately, I made a mistake when shopping on the Pazarama website. The item I ordered on April 30, 2024, arrived in my district on May 6, 2024. I informed the courier that I did not wish to accept the delivery and would return it. In other words, I did not accept the thing and returned it instead. However, a business called Pazarama erroneously marked the undelivered merchandise as delivered. Later, they called me, created a request, and began the return procedure after considerable effort. They gave me a return code as if I'd received, opened, and returned the merchandise using a different courier company. Furthermore, while the item was already with Aras Cargo, they instructed me to send it through Sürat Kargo. The seller declined this request on May 8, 2024. I demand that Pazarama, the negligent firm that has not to reimburse my money, immediately deposit the sum for the undelivered item. I am no longer concerned about any process after May 6. The agent claims "you will wait," but I demand an instant refund of my money. Furthermore, I will not shop at Pazarama again.
I purchased clothing items from Pazarama’s website, and the seller, Altınyıldız Classic, assigned Sendeo as the shipping company. Despite my address being correctly registered, Sendeo marked the shipment as "undelivered" on December 2, 3, 4, and 5, 2024, according to the "Where Is My Cargo" tracking...
On April 13, 2024, I ordered a product valued ₺599 from seller "motosepetim" on the Trendyol platform, with delivery numbers 8308341568 and 9168890785. However, the merchant shipped me an entirely other item. I informed the delivery agent that I would not accept the merchandise and requested a retur...
On July 9, 2025, I purchased a D-Smart digital code through the Pazarama app. Digital products are expected to be delivered quickly, but I waited four full days without receiving any code. During this time, the order status remained “Preparing.” Then, on the fourth day, the system suddenly marked th...
I purchased Fairy Platinum Plus dishwasher tablets from the Pazarama online shopping portal on 27.03.2024 (Order number: 517553628). The seller's name is Happy Center. Various courier companies deliver to my address: Aras, Yurtiçi, PTT, speed, etc. The seller, Happy Center, was using a subsidiary of...
On June 24, 2025, I was informed that my shipment had been dispatched around 11:30 AM. However, it was not delivered on the stated date. Similarly, on June 25, 2025, I received a message around 12:00 PM indicating that the package would be delivered within two hours. Despite these notifications, the...
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