Wingo Game Wallet Does Not Reflect Completed Paytm Deposit

I am writing regarding an unresolved issue with the Wingo Game Colour Trading application. Approximately one year ago, I deposited ₹10,000 through Paytm to use in the game. The amount was successfully debited from my Paytm account, but it was never credited to my game account. Even though the payment was completed on my end and the money left my account, my game balance did not increase and the deposit has still not been reflected.
This has caused me financial loss and significant inconvenience, as I trusted the platform and expected the funds to appear in my game wallet. I request that my missing ₹10,000 deposit be immediately credited to my Wingo Game Colour Trading account, or that a proper resolution be provided without any further delay.



