I Need a Refund for My Missing ₹500 Jalwa Game Deposit

I made a payment of ₹500 today to add balance to my Jalwa game account through Paytm, but the amount has not been credited to my game account. The payment was done about one hour ago, and the UTR number of this transaction is 306433155900. The payment and refund mobile number used for this transaction is 9899659232. After realizing that the ₹500 did not reflect in my Jalwa game account, I contacted support, but my issue is still not resolved. There is no clarity about where my money has gone, even though the payment was successfully debited. I request that this issue be checked urgently and that my ₹500 be refunded to my Paytm number 9899659232 without any further delay.