About 30 days ago, I purchased the PlayStation VR2 Horizon Call of the Mountain Bundle from the PlayStation Germany website, paying €449 via PayPal. Since the product didn’t meet my expectations, I wanted to return it. However, on PlayStation’s return page, the confirmation button doesn’t work—the page freezes and the process never completes.
I emailed PlayStation customer service twice, but I received no response and they did not provide me with a return address. Because of this, I opened a dispute through PayPal. At first, they said the return was accepted and told me to wait for the return address, but it was never sent. Then the case was closed in favor of the seller. The product is still with me, in its box, and I am completely unable to start the return process.
I want to use my right to return the product and get a refund for the €449 I paid. I request that the technical issues and lack of communication in PlayStation’s return process be resolved.
Even though I sent 22.03 Euros from my bank account to my PayPal account on November 14, 2023 at 19:02, the money has not yet been shown in my PayPal account. It has been five days ever since I made the transfer. The funds have not been received despite the fact that we have been patiently waiting f...
I purchased three tickets through Jazeek.com for the Jazeek concert at Bodrum Saphirr Night Club. The total payment was €200, which I paid via PayPal. However, the concert was canceled, and the artist never performed. After the cancellation, I immediately requested a refund. I tried contacting Jaze...
I’ve been using Klarna for a long time, trusting their convenient payment options and supposed strong buyer protection. I always made my payments on time, believing that Klarna would have my back if issues arose. Unfortunately, this trust was recently shattered. A seller provided me with a faulty re...
I purchased PUBG UC from Dundle and paid €23.45 via PayPal. I received the code by email, but when I enter it on the PUBG site, it says the code is invalid. I want a refund for the faulty code. I’ve also tried reaching live support, but I can’t get in touch with anyone. Please resolve this issue imm...
Hello, I sent $446 to PayPal on June 12, 2024. Typically, the hold period is supposed to be 72 hours, but we’ve now reached the end of the 5th day, and the funds still haven’t appeared in my account. I’ve been trying to contact customer support, but I haven’t been able to speak to anyone directly. W...
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