I Cannot Access My Payeer Account or Website Since 2024

I am submitting this complaint because of a serious access issue I have been experiencing with Payeer. Since 2024, I have been unable to access either the Payeer mobile app or the payeer.com website. I also cannot find the official Payeer app on Google Play, which means I have no way to log into or use my account. In short, Payeer has become completely unusable for me.

Because of this issue, I cannot access my account, my balance, or any of the services provided through Payeer. I am unable to check my balance, withdraw funds, send transfers, or perform any other transactions. A platform that I have used for years has suddenly become inaccessible without any prior notice or explanation, leaving me both inconvenienced and seriously concerned about the security of my funds.

I request that Payeer restore my full and uninterrupted access to my account, resolve the issues affecting both the mobile application and the website, and ensure that all account functions—including balance inquiries, deposits, withdrawals, and money transfers—are fully operational again. I also expect a clear explanation regarding the cause of this issue and the specific steps that will be taken to resolve it.