Pay3 card application delayed; how can I get it approved?

First check whether your identity verification (KYC) is fully completed in the Pay3 app, as card approval requires identity verification and approval from Pay3 or its issuing partner.

Global customers may also face delays if additional documents are required or their country is subject to regional restrictions.

Open the official Pay3 Telegram Mini App, review your application status, and check whether you need to submit additional identity documents or proof of address.

If the application remains pending, contact support through the app’s Help section or email [email protected], asking them to confirm the reason for the delay, whether any verification steps are outstanding, and the expected approval timeframe.

Avoid submitting duplicate applications or paying unofficial fees to speed up approval.

If the issue persists, share your experience and consider filing a complaint on Xolvie to seek a resolution.