5
Resolved

Prima 50% Refund Campaign Failure

April 7, 2024 11:53 PM93
Özge's Thank You Message
Thank you to Ms. Ceyda for her solution-oriented approach.

I am receiving an error on the mobile application and website regarding participation in the 50% refund campaign launched by Prima. I have my doubts that the campaign is real. I will be very happy if you contact me regarding my problem. Thank you for this platform btw.

April 8, 2024 2:34 PM (14 hours after complaint)

Dear Özge G., We are sorry to hear about the situation you have experienced. The healthy and happy development of babies is Prima's top priority. We will reach out to you via the email address you have shared to provide you with the fastest support on this matter. Feedback from valuable consumers like you is very important to Prima and is shared with the relevant departments. Thank you for contacting us regarding this issue. Best regards, Prima Consumer Relations

Özge
April 30, 2024 5:08 PM

Thank you to Ms. Ceyda for her solution-oriented approach.

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